Divine Home Care Services
Upon becoming empty nesters a few years ago, Claudia and her husband, Eduardo, knew that they wanted to change gears by helping others. In 2019 they acquired Divine Home Care Services and moved to Waco from San Antonio, where Claudia grew up.
Divine is the largest independent provider of home care services in the region offering companionship, memory care, personal care, household services and more. Under Claudia’s leadership, and without the constraints of a franchised business, the agency rapidly embraced new technology to streamline operations, improve training practices and adopt data-driven marketing, among other things. During the Covid pandemic, Claudia, a former banker and wealth manager, designed and led a rebranding process that involved modernizing the corporate image all the way to instilling renewed professionalism and a service-focused culture to each and all employees.
The results are palpable. This year, Divine Home Care Services received the Best of Home Care Award for customer satisfaction for the sixth year in a row and was also awarded the Best Employer Award for caregiver satisfaction and the Best of Home Care Leader Award.
600 Columbus Avenue
127 East Elm, Hillsboro